Faq
Frequently Asked Questions (FAQ)
1. What products do you sell?
At Luxuria, we offer a wide range of luxury jewelry and accessories, including earrings, necklaces, bracelets, and more. All our products are designed to add elegance and style to your look.
2. How can I place an order?
To place an order, simply browse our website, add your desired items to your cart, and proceed to checkout. You can pay using the available payment methods such as credit cards or PayPal.
3. Do you offer free shipping?
Yes, we offer free worldwide shipping on all orders, so no matter where you are, you can enjoy our products without worrying about extra shipping costs.
4. How can I track my order?
Once your order is shipped, we will send you an email with a tracking number so you can track your package until it reaches you.
5. What is your return policy?
We offer a 15-day return policy. If you're not satisfied with your purchase, you can return the item within 15 days of receiving it. Please ensure the item is unused and in its original packaging. For more details, refer to our [Refund Policy].
6. How can I contact customer service?
If you have any questions or need assistance, feel free to contact our customer service team at empresaforte07@gmail.com. We’ll be happy to help!
7. Are the products on your site customizable?
Some of our products may be customizable. Please check the individual product page for customization options or contact us for more information.
8. Do you ship internationally?
Yes, we offer free worldwide shipping. We ship to most countries, and your order will be delivered to your doorstep.
9. Can I cancel or modify my order?
Once an order is placed, we process it quickly to ensure fast delivery. If you need to cancel or modify your order, please contact us immediately at empresaforte07@gmail.com. We will do our best to accommodate your request before shipment.
10. How secure is my personal information?
Your privacy and security are important to us. We use encryption and secure payment systems to protect your personal and payment information. For more details, check out our [Privacy Policy].